How to Choose the Right Staffing Partner for Your Business

Working with staffing partner can be the savviest business decision you’ve ever made. A recruiter can offer access to hard-to-find top talent, help you fill open positions faster, increase your retention rate, reduce hiring costs, and so much more — but only if you choose the right one.

As with any business, some staffing partners are completely amazing, and others are a total disappointment. Plus, there’s no one-size-fits-all solution to staffing, so some firms might be a great fit for one company, but a terrible option for another. You’ll need to conduct extensive due diligence to find your best match, but it’s time well spent.

Weigh Your Options

Being well informed is crucial when choosing a staffing partner, so you need to see what’s out there. The first firm you encounter might turn out to be the best thing that’s ever happened to your company, but don’t rush your decision. Meet with a few different agencies and find out what they have to offer before deciding which direction to take.

Learn About the Recruitment Process

Finding out how a prospective staffing partner recruits talent is essential. You need to know the process used to market jobs, how the database is maintained, screening techniques used and the compensation and benefits package offered to temporary and contract employees. Reputable firms will be happy to provide thorough answers to all of your questions, so steer clear of anyone who seems to be holding back.

Make Sure Your Niche is Covered

A staffing firm might be the best in town, but if they don’t specialize in your industry, they’re essentially useless. You need a partner who knows your industry as well as you do so they understand what to look for in successful candidates, know where to find top talent and have the ability to really sell your company to prospective new hires.

Conduct Background Research

Dig deep to learn as much as possible about the firm. Find out if they use a retained or contingency fee structure, what their internal staff turnover rate is and how client satisfaction is measured. Request a list of references, so you can find out first-hand what it’s like to work with the agency. Don’t stop there — conduct an online search to see what other people are saying about them. Review sites like Yelp and Glassdoor offer telling information that can sway your decision either way.

Assess Your Interactions With the Firm

You want a staffing partner who is excited to work with you, so choose one that makes you feel valued. Anyone who takes forever to return your calls and emails, rushes through your questions, and doesn’t seem interested in learning about your company should be immediately eliminated. Your business deserves a recruiter willing to work around the clock to meet your needs, so don’t settle for anything less.

If you’re in the market for a behavioral health staffing partner, let’s have a conversation. To learn more about how we can help you find top behavioral health talent, contact us today at (513) 651-9500 or by email at

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